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PODCASTS COM PIONEIROS
Ouça alguns dos nossos casos de sucesso favoritos, contados pelos próprios envolvidos.
Como escolher o Workplace
Vamos mostrar todos os motivos pelos quais o Workplace é a escolha certa para a sua empresa.
Soluções
Precisa aprimorar a comunicação corporativa ou criar uma cultura melhor? Estamos aqui para solucionar os desafios mais difíceis.
Histórias de clientes
Descubra como organizações como a sua estão usando o Workplace para solucionar os desafios de negócios mais importantes.
Por que o Workplace
Por que escolher o Workplace? Porque ele é familiar, móvel, seguro, integrado e conecta a todos. Por que mais?
Diversidade e inclusão
Estamos fazendo a nossa parte por um mundo melhor. Queremos que todos os funcionários se sintam vistos, ouvidos e valorizados.
Visão rápida das soluções
Precisa aprimorar a comunicação corporativa ou criar uma cultura melhor? Estamos aqui para solucionar os desafios mais difíceis.
Trabalhadores da linha de frente
De acordo com 61% dos gerentes da linha de frente, existe uma desconexão na comunicação com a sede. Ajudamos a preencher a lacuna.
Trabalho remoto
Em 2022, 37% dos funcionários estarão trabalhando remotamente nos EUA. Nós ajudamos as pessoas a manter a conexão mesmo quando estão distantes umas das outras.
RH
Atraia, treine e retenha os melhores talentos
Comunicações
Compartilhe informações e engaje os seus funcionários
TI
Conecte-se com segurança a todos, em qualquer lugar
Enterprise
Faça a sua grande empresa parecer pequena
Ver tudo
Organizações de todos os formatos e tamanhos estão adquirindo uma vantagem competitiva com o Workplace. Encontre a sua história favorita.
Podcasts
Confira esta seleção de podcasts com pioneiros para ouvir alguns dos nossos casos de sucesso favoritos, contados diretamente pelos envolvidos.
CENTRAL DE RECURSOS TÉCNICOS
Precisa de ajuda para configurar o Workplace, gerenciar domínios ou outras informações técnicas? Não precisa mais procurar.
Primeiros passos
Acabou de lançar o Workplace e não sabe o que fazer em seguida? Temos tudo o que você precisa bem aqui.
Recursos técnicos
Você não precisa ser um gênio da TI para lançar o Workplace. Mas, se entende do assunto, aproveite estes recursos técnicos.
Centrais detalhadas
Nossas centrais de recursos ajudarão você a dominar alguns dos recursos mais populares do Workplace e aderir a novas formas de trabalhar.
Central de Ajuda
Encontre instruções passo a passo e respostas a perguntas frequentes.
Guias de configuração
Siga este guia passo a passo para configurar o seu Workplace. Ele explica como adicionar um domínio, convidar usuários e muito mais.
Gerenciamento do domínio
Descubra por que o gerenciamento do domínio é importante e como fazer isso adequadamente.
Integrações do Workplace
Descubra como reunir todas as suas ferramentas. Faltou algo? Saiba como criar as suas próprias integrações.
Gerenciamento de contas
Para manter o seu Workplace atualizado, crie, mantenha ou desative contas de usuários.
Autenticação
Integre as suas soluções de identidade atuais para conceder acesso somente às pessoas certas.
Configuração de TI
Saiba como manter o Workplace funcionando sem problemas com informações sobre redes, listas de liberação de email e domínios.
Ciclo de vida da conta
Entenda o processo de como convidar membros da sua organização para reivindicar as respectivas contas.
Segurança e administração
Entenda como mantemos a sua equipe e as suas informações em segurança no Workplace, com terminologia técnica adicional.
API do Workplace
Saiba como automatizar e integrar soluções personalizadas com o Workplace usando a nossa API.
Recursos para vídeo ao vivo
Quer usar o vídeo ao vivo para transformar as assembleias da sua empresa? Aqui você encontra dicas, guias e insights práticos.
Recursos da Biblioteca de Conhecimento
Gostaria que a sua intranet fosse mais inspiradora? Use estes recursos da Biblioteca de Conhecimento para começar.
Trabalho em casa com o Workplace
Você aderiu ao trabalho remoto. E agora? Faça o seu melhor com a ajuda destes guias, vídeos e histórias de clientes.
As novas regras do engajamento
Conheça as novas regras do engajamento de funcionários e transforme equipes híbridas em equipes de alto desempenho.
Primeiros passos
Saiba mais sobre primeiros passos essenciais, como lançar o Workplace e pagar por ele.
Como usar o Workplace
Aqui, revelamos os segredos do Workplace, com dicas e informações sobre recursos importantes.
Como gerenciar o Workplace
Tem uma pergunta específica sobre gerenciamento de conteúdo, dados ou funcionários? Este é o lugar para fazê-la.
Suporte para desenvolvedores e TI
Precisa de respostas para perguntas mais técnicas sobre segurança, integração etc.? Comece aqui.
Integrações
    Segurança
      Demonstração interativa
        Histórias de clientes
        Workplace for Good
          Planos de preços
            Calculadora de ROI
              Eventos e webinars
                Ebooks e guias
                  Newsroom
                    Workplace One Partner Program
                      Parceiros de serviço e revendedores
                        Maneiras de trabalhar
                          Kits de ferramentas do Workplace
                            Workplace Academy
                              Suporte
                                Comunidades de clientes
                                  Novidades no Workplace
                                    Português (Brasil)

                                    Security and Governance

                                    Understand how your organization can control and protect your accounts.

                                    Overview

                                    Overview

                                    Workplace's iOS and Android applications include security capabilities that give your organisation the option apply additional security checks as well as placing limits on copying or removing information from the apps. These restrictions can provide additonal guardrails that help keep sensitive company content isolated, especially when Workplace is accessed from a personal rather than a corporate device.

                                    You can read more about Workplace's Mobile Security capabilties in general and the different modes of deployment in the Mobile Security deployment approaches.

                                    Workplace and EMM

                                    Workplace and EMM

                                    This section discusses the activation of Workplace Mobile Security restrictions using the application configuration capabilities of Enterprise Mobility Management (EMM) or Mobile Device Management (MDM) platforms. The documentation below applies only to either corporate or personal (BYOD) devices which are enrolled in these platforms. For further details on the enrollment requirements and provider specific information see integrating with your EMM Solution.

                                    The Workplace-specific app configuration is described in the App Supported Configuration section, and the device-specific configuration is described in the OS Supported Configuration section.

                                    Integrate with your EMM Solution

                                    Integrate with your EMM Solution

                                    Corporate devices must be registered and enrolled in an EMM solution. For Android devices, this means that they must have a work profile.

                                    Once the device is enrolled, you have to follow these steps to configure and deploy Workplace Apps:

                                    1
                                    Register Workplace applications on EMM
                                    In the apps section of the EMM solution, add Workplace and Workplace Chat as managed apps. Two applications per platform – iOS and Android – should be added.

                                    2
                                    Manage the access to the apps
                                    Pick which users should have access to the Workplace applications.

                                    3
                                    Create a Configuration policy
                                    In the app configuration section of the EMM solution, create a new Key Value (KV) pair configuration set following AppConfig guidelines.
                                    See the section on OS Supported Configurations and App Supported Configurations for configuration values.

                                    4
                                    Assign the configuration policy
                                    Assign the configuration policy created in the previous step to the Workplace apps and apply the policy to all the users of the Workplace apps.

                                    5
                                    Push the app to a device and test

                                    For specific instructions, refer to the documentation of your own EMM:

                                    VMWare
                                    SAP
                                    MobileIron
                                    IBM
                                    SOTI
                                    JAMF
                                    Blackberry
                                    Microsoft Intune
                                    App Supported Configuration

                                    App Supported Configuration

                                    The app supported configuration that can be set on Workplace via EMM adheres to the specifications defined by the AppConfig Community, which is a standards body formed by many of the leading EMM vendors and application providers. AppConfig members include VMWare, SAP, MobileIron, IBM, SOTI, JAMF and Blackberry. The Workplace apps are configurable by any of these solutions.

                                    If your EMM solution is not a member of AppConfig, see the section on Support for non-AppConfig vendors.

                                    Following the AppConfig standards, the Workplace apps support the ability to be pre-configured with Key Value Pairs (KVPs).

                                    ?
                                    Some keys should be mapped to a dynamic variable within the EMM solution representing the required value.

                                    The KVPs (Key Value Pairs) that Workplace supports are listed below.

                                    Key

                                    Expected Value

                                    Platform

                                    Description

                                    emailAddress

                                    {wp_account_email_address}

                                    iOS, Android

                                    Represents the Workplace username of the device’s assigned user.

                                    enableExternalBrowserSupport

                                    YES

                                    iOS, Android

                                    Defines whether the links on the Workplace apps should be opened with a predefined browser app or with the default in-app browser. Requires externalBrowserURLScheme to be set.

                                    externalBrowserURLScheme

                                    {external_browser_app_http-url_scheme} or {android_app_id}

                                    iOS, Android

                                    Defines which browser app should be used to open urls on the Workplace apps. Requires enableExternalBrowserSupport to be set to YES.

                                    enableAppLock

                                    True/False

                                    iOS, Android

                                    Defines whether the user will be challenged to use fingerprint or face recognition when opening or returning to the Workplace applications. Enabling this feature ensures encryption (device-level) of Workplace contents.

                                    timeBeforeShowingAppLock

                                    0/1/15/60

                                    iOS, Android

                                    Time (in minutes) after which the reauthentication challenge will be required. A value of 0 means a challenge ever time.

                                    disableCopyPaste

                                    True/False

                                    iOS, Android

                                    Restricts people from directly pasting text copied within Workplace apps into other applications.

                                    disableDownload

                                    True/False

                                    iOS, Android

                                    Restricts people from downloading files or images from Workplace apps.

                                    disableScreenshot

                                    True/False

                                    iOS, Android

                                    Restricts people from taking screenshots and/or recording content in Workplace apps.

                                    Email Address

                                    i
                                    Key: emailAddress

                                    This configuration allows Workplace customers to pre-populate the Workplace account’s email that is going to be used in a given device.

                                    If a customer knows that a corporate device belongs to a user, they can set this KV pair so the user doesn’t have to input their email address when login into the Workplace apps.

                                    The field expects a string with the email of the user , i.e. john.doe@futureofwork.com.

                                    Enable External Browser Support

                                    i
                                    Key: enableExternalBrowserSupport

                                    By default, urls and links on Workplace apps are opened on an in-app browser. This configuration allows Workplace customers to define if the urls shared on Workplace should be opened with a different browser app, i.e. secure browser.

                                    Managed/Secure browsers will frequently have different configuration and connection policies including per-app VPN, and that is why some customers may want to choose all Workplace linked traffic going to the corporate browser.

                                    The field expects a string with YES in uppercase. It requires externalBrowserURLScheme KVP to be set.

                                    External Browser URL Scheme

                                    i
                                    Key: externalBrowserURLScheme

                                    This configuration allows Workplace customers to define which browser app should be used to open any url or link shared on Workplace.

                                    For iOS, the field expects a string with the http-url scheme used by the external browser app in lowercase.

                                    For Android, the field expects a string with the application ID used by the external browser app in lowercase.

                                    It requires enableExternalBrowserSupport KVP to be set.

                                    Below we offer a list of http-url schemes and Android application IDs for some of the most used browser apps. Check with browser vendors for further indications.

                                    Browser

                                    iOS http-url scheme

                                    Android application ID

                                    Apple Safari

                                    safari-http

                                    -

                                    Google Chrome

                                    googlechrome

                                    com.android.chrome

                                    Mozilla Firefox

                                    firefox://open-url?url=

                                    org.mozilla.firefox

                                    Opera

                                    opera-http

                                    com.opera.browser

                                    Microsoft Edge

                                    microsoft-edge-http

                                    com.microsoft.emmx

                                    Microsoft Intune Managed Browser

                                    http-intunemam

                                    com.microsoft.intune.mam.managedbrowser

                                    IBM MaaS360 Secure Mobile Browser

                                    maas360browser

                                    com.fiberlink.maas360.android.securebrowser

                                    VMWare Airwatch Workspace ONE

                                    awb

                                    com.airwatch.browser

                                    Citrix Secure Browser

                                    ctxmobilebrowser

                                    com.citrix.browser.droid

                                    Blackberry Access

                                    access://open?url=

                                    com.good.gdgma

                                    MobileIron Web@Work

                                    mibrowser

                                    -

                                    Require reauthentication

                                    i
                                    Key: enableAppLock

                                    This configuration allows Workplace customers to prompt people opening or returning to the Workplace applications with a biometric challenge. Enabling this setting will ensure encryption (device-level) is enforced.

                                    On Android, devices without face and fingerprint login will not be able to log in to Workplace.

                                    On iOS, people without Touch ID or Face ID will need to enter the passcode for their device.

                                    The field expects a boolean with True or False.

                                    Time before requiring reauthentication

                                    i
                                    Key: timeBeforeShowingAppLock

                                    This configuration allows Workplace customers to set the time (in minutes) after which people will receive the biometric challenge to reauthenticate.

                                    It requires enableAppLock KVP to be set.

                                    The field expects an integer with 0, 1, 15 or 60. If not set or set to an unrecognized value, the time will default to 1. A value of 0 will force a challenge every time the app is opened or returned to.

                                    Turn off copy/paste

                                    i
                                    Key: disableCopyPaste

                                    This configuration allows Workplace customers to restrict people from directly pasting text copied within Workplace apps into other applications

                                    The field expects a boolean with True or False.

                                    Turn off screenshots and screen recordings

                                    i
                                    Key: disableScreenshot

                                    This configuration allows Workplace customers to restrict people from taking screenshots and/or recording content in Workplace apps.

                                    On iOS, you can only prevent people from recording content.

                                    The field expects a boolean with True or False.

                                    Turn off downloads

                                    i
                                    Key: disableDownload

                                    This configuration allows Workplace customers to restrict people from downloading files or images from Workplace apps.

                                    The field expects a boolean with True or False.

                                    OS Supported Configuration

                                    OS Supported Configuration

                                    In addition to providing many device security features, most EMM solutions provide application security capabilities that are natively supported by the mobile OS and that can be applied to Workplace. These include:

                                    • Remote wipe of the app.
                                    • Encryption of app data.
                                    • Restrict file export to managed apps.
                                    • Prevent backup of app data.
                                    • Route all app traffic through VPN (Per-App VPN).
                                    • Block jailbroken/rooted devices.
                                    • Block screenshots (only Android).
                                    • Restrict copy-paste to managed apps (only Android).
                                    • Biometric/Pin Reauthentication (only Android).

                                    In some cases, customers may require that Workplace access be restricted to managed devices only. In these situations, there are two approaches that can be taken:

                                    • Certificate Based Authentication: Distribute a user certificate to the device through EMM and enable 2-factor authentication on the identity provider with the certificate as a required authentication factor.
                                    • IP Based Restriction: Configure the Workplace apps to use VPN through EMM and enable a policy on the identity provider limiting access based upon source IP address.
                                    Support for non-appconfig.org vendors

                                    Support for non-appconfig.org vendors

                                    If your EMM solution is not a member of appconfig.org it may still support the use of app configurations, follow these steps:

                                    1
                                    Check with your EMM vendor on support for iOS managed app configurations.

                                    2
                                    Verify that the EMM vendor supports the use of a dynamic variable for user email address.

                                    3
                                    Create an iOS .plist file as shown below and replace the string variable with the email variable from your EMM solution.
                                    <plist version="1.0">
                                    <dict>
                                    <key> emailAddress </key>
                                    <string> {EMM_Email_Variable} </string>
                                    </dict>
                                    </plist>

                                    4
                                    Upload the .plist file to the EMM solution and associate with the Workplace apps.

                                    5
                                    Push the app to a device and test.